Getting Started Do you need assistance with the layout of your computer training room? Would you like a quotation for budgeting? Do you just need to talk about your project to see what your options are? Let us help you - It's FREE and helps you make an informed decision. Give us a call! 800-627-7705 Send an email Request a quotation Request Free layout ideas Placing an Order We are happy to provide a quotation for your records and to use as part of your purchasing request. You may place your order via Fax, eMail or Mail. We accept Purchase orders, or you may charge your order Visa, MasterCard or American Express. We request that business purchases be made with a credit card or approved purchase orders. We will confirm your order and record your credit card information at that time. Your card will not be charged until your products ship. Orders should include the following information: Model number, description (including size and finish) and quantity of each item. Shipping address (and billing address if different), contact name and telephone number. If you have any special receiving hours or service requirements include that information too. Shipping Generally our accessories and chairs ship via UPS. Our carts, tables, and cabinets ship via common carrier truck. These products ship on a pallet. Shipping is FREE for dock-to-dock or tailgate deliveries. Some deliveries may incure a delivery surcharge if they are to a gated community, island, NYC or a limited access location. If you are unsure - let us provide a quotation for you to make sure you do not incur any unnessary charges. If you do not have a dock, your assistance is required to unload your furniture from the truck or curb side. If you do not have a loading dock, and you need assistance please let us know so that we can see what delivery options you may want to consider. These arrangements must be made PRIOR to shipment. Generally it is the most cost effective to have a couple available to take the furniture into your building and to your desired location. With a couple people and a little bit of effort you can save money and be finished in no time. Inside the door delivery is available with prior arrangements and a service fee. Our carts and cabinets ship fully assembled and boxed on a pallet. Once you cut the straps and remove the carton you are ready to roll them to your desired location. Our science tables ship partially assembled and most other tables ship RTA Ready to Assemble. Boxes ship stacked on a pallet. Each table is in an individual box that can be transported inside one at a time. Receiving Your Order When receiving your order please INSPECT CARTONS CAREFULLY BEFORE SIGNING SHIPPING FORMS. If you see damage or the cartons appear to have "concealed" damage, make a comment on the shipping papers. If possible take a photo immediately. This will expedite any claim that may be necessary - but you MUST make a note on the shipping papers before the driver leaves. We have excellent relationships and track records with our shipping companies. Our products are well protected by shipping on pallets with packing protection. It is your responsibility to inspect the cartons for any signs of possible damage. If you see something that looks like it could be damaged NOTE DAMAGE on the shipping form before signing. Without this notation it makes reimbursement very difficult or impossible from the shipping company. If you do see damage or possible damage it is very helpful to snap a few pictures. The driver will wait for you to get a camera. Call us asap and we will make sure you get what you need. The RTA cartons are strapped individually and can be taken to your room for assembly while packed in their cartons. The carts and cabinets are fully assembled and it's easiest to unwrap them from the carton, sit them up and roll them to your destination. Make sure the wheels are all in the unlocked position. Setup and Assembly Our tables include easy to follow assembly illustrations and written directions. If you have any questions during the assembly just give us a call and we'll walk you though your question. The quality design and metal to metal fastening system make the tables very easy to put together. We offer assembly service in most USA cities if you prefer. We can provide a quotation to you for that option and handle scheduling the assembly for you. All of our tables include levelers for rock solid installation. Taking the few extra minutes to level your table adds the extra stability you will appreciate. Most of our notebook, media cart and cabinets ship fully assembled and ready to get to work for you. Final Thoughts We'd love to hear from you! Please let us know your thoughts, suggestions etc. If you have a photo (with or without a caption/plug for your school or business) we will add it to our website. THANK YOU!